Friendly fraud — the term that sounds scary for online retailers. It shouldn’t be surprising, as behind these two words there’s a genuine customer that disputes a transaction. Sounds tricky, wouldn’t you say? How is it possible to decide whether it’s made by a loyal customer or a fraudster?
Chargebacks are one of these things that merchants try to avoid at all cost, as they can cause massive losses in revenue. In the following, you can find a list of mistakes that merchants make most often and good practices that can be implemented right away.
GDPR is finally here and, as I guess, you did everything in your power to stay compliant with the new EU rules. Today, we have a few recommendations and good practices for you, just in case. All to make your business run smoothly, with new rules in mind.
Clear communication with customers is an effective way to boost their satisfaction and create a professional company image. See tips for improving the quality of your everyday communication with customers.
When you look for a payment gateway for your website, prepare for the compliance process to make it quick and smooth. Wondering what you can do? In today’s video, we are going to describe how to optimize your website to make it fully compliant.
Well-prepared transaction descriptors help your customers identify the purchase and may reduce the number of chargebacks. As you can guess, it’s important for your online business to know the topic, so this is why we are going to discuss transaction descriptors today. Ready?
Picture this: You’ve chosen a payment provider a few years ago, went through a complicated compliance and long, painful integration processes and decided you’ll never do this again. What if I tell you that switching a payment gateway could be the best thing that could happen to your company?
Are you losing leads during a checkout process? We know that it affects both small and large business, so here you can find a way to reduce cart abandonment and increase conversions.
Choosing a transaction descriptor is critical for running a successful business. The main reason? It can save you money and reduce the number of chargebacks.